Dear Mr. Fonseca e Silva,

My wife and I would like to thank you very much for the very nice welcome we received from your staff during our checking, and of course for the wonderful room you have provided us for our stay.

I’m really looking forward to enjoy our stay in your hotel.

Kind regards

Yves Zajfen

Dear Mr. Silva,

Thank you so much for the kind gifts of food and port in our rooms! Everything has been so wonderful here at the hotel! We are very grateful that Tania and Maria gave me and my niece’s rooms next to each other. And they made sure we had a view! Everyone has been super nice and helpful.

Many thanks again for a wonderful stay!

Sincerely, Liz Arky

Dear Diogo Fonseca e Silva,

I am writing to recap my experience at your property during our stay April 12-14, 2013.

First of all I would like to acknowledge the great service.

We had a wonderful stay at Villa Italia and the service was great all the way around. I would like to single out Maria at reception, as I think she was exceptional.

The small touches make a big difference in a hotel and you have many to your credit. The room was clean, the little goodies in the room at checkin made a big impression, especially with our daughter.

All the staff we encountered had what I would call the right attitude. You definitely distinguish your property with its high level of service.

We hope to return soon.


Roy Monteiro

Dear Mr. Silva,

We would like to write you to tell you we had an amazing stay with you from the 04.04.13 - 06.04.13 (Room 412).

We want to say thank you very much again for the surprises to my wife’s birthday!

We will recommend this Hotel to our family & friends!!

Best regards from Vilamoura -Algarve,

Harald & Anita Hoger

Dear Sir,

On behalf of the Richmond family i wish to thank you and your staff for a truly wonderful holiday at the Grand Real Villa Italia 13-23 September 2012.

The hotel exceeded more than our expectations and it was so kind of you to accommodate us in the magnificient Penthouse Suite.

Your hotel staffs, without exception, were extremely helpful and made us feel so welcome. They are a credit to your Hotel Group.

Yours Sincerely

Dick Richmond

To the attention of the GENERAL MANAGER & STAFF DEPT.

Today the 20th odd December 2012 I celebrated my birthday with a party of 6 friends and we had lunch at your restaurant La Terrazza.

I wish to extend my compliments to your staff for the exquisite service and kindness.

A big compliment goes to the chef for the accurate dishes served and above all for the gorgeous and colorful cake presented to us.

Best regards,

Alessandro Gatti

Dear Ms. Moreira:

All the staff was very friendly and well-informed. We very much enjoyed our stay in your beautiful hotel. Cascais is certainly a lovely and interesting area.

Thank you.

William A. Watson, Jr., Chairman of the Board

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